![]() Copy the contents of the folder over to a folder on your desktop.Ĭ. If it does not work for you, please make sure that you are updated to the latest version of Studio One and try removing your settings files from the program. If this works for you, then you know that you have a networking issue. Install it on the same Windows machine that you are trying to remote into and see if you can connect. If you are on an Apple device, please download from the Apple App Store). Download the Studio One Remote for Windows app from the following link ( If you are on Android, download from Play Store. In the event that you may have a corrupt user profile on your system that may be affecting the Windows Firewall, please try creating a new account, log into that account, and test for the issue there.Ĥ. This would be C:\program files\presonus\studio one ( version number)\studio one.exeģ. ![]() If you need to manually configure inbound connections, you will want to allow inbound access on all TCP and UDP ports for Studio One.exe. *If you are using a 3rd-party firewall (Antivirus), please try disabling it to see if this is where you are having a problem. You can then open Studio One and allow access for private and public networks when prompted. ![]() ![]() Go into your Windows Firewall in the Windows Control Panel and click on "Advanced Settings." Delete all inbound rules for all versions of Studio One that might appear in this window. ![]() The UDP port that Studio One uses is UDP 47809.Ģ. Sometimes, they will have to put your modem/router into bridging mode, thus allowing you to use your own router. They should be able to set this up for you. In the event that you are using a router/modem that was provided to you by your ISP, you will want to call your ISP and have them allow UDP packets as well as access to other machines on the network. The most common reason why we see this issue is if you are using a modem/wireless router that was provided to you by your ISP. If you are trying to connect to Studio One 6 using the Studio One Remote app and you are receiving an error that " Connecting to this version is not supported," or the app will not connect at all, you will need to take a look at the following steps:ġ. ![]()
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